What are the box office hours?

For general festival enquiries contact the Jimmy’s Farm office which is open weekdays from 9am – 4:30pm.  Call 01473 604 206 or email.  For ticket enquiries, please contact Eventbrite customer services.

Can I bring my dog?

Yes.  Dogs are welcome but must be kept on leads at all times.  Your dogs welfare is your responsibilty at the event, water will not be supplied.  Please clean up after your dog.  Anyone caught no adhering to these rules may be ejected from the event.

Do you have a refund policy?

No refunds on any ticket types. We can not offer refunds if you are unable to make it to the festival or on the basis of inclement weather. The Festival reserves the right to add, withdraw or substitute artists, and to vary the advertised programme and timings without being liable to pay any compensation whatsoever.  If you are unable to attend the event, your tickets can be transferred to another name.  You can do this yourself in your Eventbrite ticket account online.

What time does the festival start?

11am on both Saturday and Sunday.

What time does the festival finish?

10:30pm Saturday & 9:30pm Sunday.

I bought my tickets online, what do I need to bring with me on the day?

You will be emailed a pdf with your tickets on within your order confirmation email.  Please print this and bring with you.

Will a digital version of the order confirmation be accepted?

Yes.

Can I buy tickets on the day?

Provided the event has not sold out for that day, yes you will be able to buy tickets on the gate.  For up to date information on this, please call 01473 604 206.